| Company address | 18, Gudanova st., Kharkiv, 61024, Ukraine |
| Phone | +38 (057) 714-38-38, 720-22-13 |
| Phone / факс | +38 (057) 714-09-43 |
| Mobile phone | +38 (099) 660-3539 "Водафон", (067) 733-1007 "Киевстар" |
| mark@tetra.kharkiv.com | |
| Working hours | 9:00 ÷ 17:30. Weekends – Saturday and Sunday |
| Director, Ph.D. sciences | Ihor SCHUKIN |
| Accountant-general, Ph.D. sciences | Volodymyr LUCHUK |
| Deputy director | Vasilij LUCHUK |
| Head of Marketing department | Andrij ILNITSKY |
| Head of Sales department | Vadym SCHUKIN |
| Head of Production department | Serhij KALCHENKO |
| Head of Procurement department | Mykola STUKALO |